ITSportsNet Customer Service Department

Office Hours: Monday to Friday 9:00 A.M. to 5:00 P.M. MDT

Support Hours:    Eastern Region (Ontario - East) 8:00 A.M. to 4:00 P.M. EDT

                                Western Region (Manitoba - West) 9:00 A.M. to 5:00 P.M. MDT

Support Number: 1-866-344-9378 Option 3 then Option 1

Cases are handled one a First Come First Serve basis.

You will be contacted by our Tier 1 within 24 Business hours and Cases may be escalated to Tier 2 when an advanced resolution is required. Tier 2 resolution time is based on the complexity of the fix.

Escalation Process: Email or Call Martin Moon with details and your situation will get priority.

After Hours Requests by appointment only, contact Martin Moon during Business Hours.

Martin Moon 

Customer Service Manager

ITSportsNet

Toll Free: (866) 344-9378 ext 103
Fax: (866) 880-7322

Email: mailto:martin.moon@itsportsnet.com

Website: www.itsportsnet.com